SHIPPING
Thank you for choosing therewindshopl.com as your bedding shopping platform. You may want to know the following before placing an order:
1. Import and export standards
Import standards:
All bedding imported into the United States must comply with the relevant regulations of the U.S. Customs and Border Protection (CBP), including but not limited to the payment of tariffs, value-added tax and other import fees.
Bedding must comply with the safety standards of the U.S. Consumer Product Safety Commission (CPSC), especially the Sleep Burn Safety Certification Standard for Mattresses (16 CFR Part 1633) to ensure the safety of the product during sleep.
Specific products (such as bedding containing specific materials or ingredients) may also need to meet other specific import requirements, such as environmental standards, labeling regulations, etc.
Export standards:
If you plan to purchase bedding from [website name] and export it to other countries, please make sure to understand and comply with the import regulations and standards of the destination country.
We do not provide direct export services, but can provide necessary assistance and information to the logistics company you work with.
2. Delivery time
Standard delivery time:
The delivery time in the United States is usually 7 working days. The specific delivery time may vary depending on the inventory, logistics situation and delivery address of the product.
Please note that special circumstances such as holidays and bad weather may affect the delivery time.
Expedited delivery options:
We provide expedited delivery services. Please check and select the specific costs and delivery time at checkout.
3. Logistics partners
Main logistics partners:
We have established partnerships with many well-known logistics companies, including but not limited to FedEx, UPS and USPS, to ensure that the goods can be delivered to you quickly and safely.
Logistics tracking and inquiry:
Once your order is shipped, we will provide the logistics tracking number via email or SMS, and you can check the latest logistics information of the order on the official website of the corresponding logistics company.
Sign and inspect the goods:
When the delivery staff delivers the goods, please be sure to check whether the packaging of the goods is intact in person. If there is any problem, please open the package and inspect the goods in front of the delivery staff.
If you find that the goods are damaged or the quantity is inconsistent, please contact our customer service team immediately and we will provide you with the corresponding solution.
4. Special Tips
Import duties, VAT and other import fees may vary depending on the type of goods, value and delivery address. We recommend understanding and planning the relevant fees before purchasing to avoid unnecessary expenses.
For international orders, we may not be able to provide the same delivery speed and after-sales service as within the United States. If necessary, please contact us in advance for more information.
